Position Overview
This position is classified as non-exempt and reports to the Assistant Manager and General Manager.
Cashiers are the first point of contact for our guests and are directly responsible for delivering a great experience.
You will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.
Benefits
Once eligible, Team Members qualify for:
Medical, Dental, Vision
401K with Employer Match
Essential Job Functions
The information provided below encompasses the functions and values associated with this position.
Complete all training requirements including:
Zaxby’s Front of House Development Plan
Hands-on stations training
Any additional training required by the company
Provide friendly, enthusiastic service for all guests
Promptly greet guests as they enter and thank them as they leave
Maintain awareness of current promotions
Explain menu items, answer questions, and suggest additional items
Enthusiastically represent the Zaxby’s brand
Accurately complete orders and guest transactions
Enter guest orders accurately into the point of sale system
Accept payments, operate cash registers, and maintain receipts
Handle cash payments, count and verify tills, and record totals appropriately
Maintain a clean, safe, welcoming environment
Clean and maintain guest areas including dining room, counters, bathrooms, and building exterior
Maintain equipment and inform management of maintenance needs
Stock paper goods, condiments, serve ware, and beverages
Keep work areas clean and organized
Prepare menu items according to company standards and in a safe and sanitary manner
Prepare beverages, sauces, produce, and other items
Ensure food and beverages are handled according to safety regulations and guidelines
Accurately complete, package, and present guest orders
Assist with kitchen and back of house tasks as assigned
Other responsibilities
Complete all tasks with a sense of urgency, in a timely manner
Work safely and follow all safety guidelines and procedures
Other duties as assigned
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 16 years of age or older
Ability to work a minimum of 10 hours per week
Capability Requirements
The following capabilities are required to perform the essential job functions of this position.
Reasonable accommodations that do not create undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Acknowledgement of Expectations
I acknowledge receipt of this document and agree to adhere to the requirements provided.
I additionally acknowledge that changes to the scope of my position may occur with or without notice.
I agree that I can perform the job functions set forth herein with or without reasonable accommodation.
I further understand that this job description does not constitute an employment contract.
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