Maintenance - Director 2

The Maintenance Director will be tasked with presenting the best of the physical attributes that the hotel has to offer, ensuring an excellent experience for guests and a safe, efficient work environment for all team members through proper servicing, maintenance, and equipping of the property.
Department Maintenance FSLA Status Exempt Supervisory Responsibilities Responsible for supervision of all team members within the Maintenance Department, the scope of work, and completion of all tasks assigned to the Maintenance Department.
Interviews and makes recommendations to the GM for hiring, trains all Maintenance staff, conducts performance evaluations that are timely and constructive.
Organizes and oversees the schedules and work of the maintenance staff based on scheduled maintenance and special projects.
Duties/Responsibilities Approaches all encounters with guests and employees in an attentive, friendly, courteous and service oriented manner.
Oversees the day-to-day operations of the Maintenance Department.
Evaluated systems or facilities to determine maintenance or repairs that need to be performed.
Assesses building systems to plan work assignments and project schedules.
Ensures maintenance and repair work is completed correctly and in a timely manner.
Assists with department budget estimates and costs of specific repair projects.
Runs daily Out of Order report and develops resolutions for rooms returning to service.
Processes and completes work orders, with an emphasis on organization and tracking progress, including a full history of each room.
Maintains Preventive Maintenance schedule and tracks progress in each room.
Completes and maintains all Equipment Data Sheets for all equipment throughout the hotel.
Obtains and stays current on all required certifications.
Maintains a tool inventory and storage inventory.
Coordinates all required shuttle maintenance when applicable.
Stays proficient in all fire and life safety training and maintaining all fire and life safety inspections.
Responsible for the execution of pool maintenance and grounds upkeep, overseeing the proper use of chemicals.
Participates in each new hire orientation to meet Brand deadlines Trains Maintenance personnel on all safety protocols, including maintaining safe keeping of key cards, and being aware of suspicious activities, instructing staff to report any concerns, no matter how small.
Generates weekly schedule of Maintenance Department depending on forecasted occupancy, hotel’s labor model, and timing of special projects, always developing a list of projects in the sequence of priority.
Walks halls each morning and evening checking for any building issues and handling needed work properly.
Coordinates with Front Desk to provide up to the minute of maintenance work status.
Maintains expenses within budget guidelines or better, payroll, scheduling, and maintenance department costs.
Provides the appropriate support to contribute to achieving the monthly Brand Standard Satisfaction ratings and passing the regularly scheduled Quality Assurance Inspections.
Assigns, directs, and monitors all Maintenance personnel.
Ensures work done by others is inspected personally and signing of upon completion.
Responds to guest requests.
Oversees contact with hotel’s equipment suppliers and vendors.
Maintains regular attendance in compliance with the hotel’s standards, as required by scheduling which will vary according to the needs of the hotel.
Complies at all times with the hotel’s standards and regulations to encourage safe and efficient hotel operations.
Ensures compliance with all Brand Quality Assurance standards.
Establishes and maintains a key control system for the department and be responsible for all assignments of key cards and safety devises and their proper return.
Handles guest complaints and requests, ensuring a resolution that results in high guest satisfaction.
Assists in special project work by other departments, such as mattress turning, deep cleaning, carpet cleaning, upholstery cleaning, etc.
, to ensure high standards of cleanliness and comfort to the guest.
Ensures proper chemical usage according to OSHA Safety and Health Management System guidelines.
Follows property OSHA/HAZCOM procedures.
Wears appropriate brand required uniform and name tag during all scheduled shifts.
Performs all other duties assigned from time to time.
Required Skills/Abilities Detail oriented and thorough.
Supervisory skills.
Education and Experience High school diploma or equivalent Two years of maintenance experience required.
Physical Requirements Prolonged periods standing and walking, and frequently pulling, pushing, and bending.
Must be able to lift and carry up to 50 pounds at a time.
Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.