SHIFT MANAGER JOB SUMMARY:
Our Shift Managers lead our teams to provide our guests with exceptional service.
They are responsible for fulfilling the same duties as a Team Member, and in addition, they are responsible for managing the restaurant during an opening or closing shift.
Part-time and full-time opportunities exist for the Shift Manager position.
The position includes, but is not limited to, the following essential job responsibilities:
SHIFT MANAGER JOB RESPONSIBILITIES:
The Shift Manager ensures that they and the team members on their shift:
· Greet guests with a genuine smile and warm, inviting spirit.
· Provide excellent guest service and meet customer needs in a timely and effective manner.
· Use a headset (if applicable) to take customer orders, receive directions, and/or give directions.
· Accurately capture orders and suggest great additions using menu knowledge.
· Prepare and serve food according to brand recipes and quality standards.
· Follow food safety, general safety, and sanitation protocols.
· Maintain a safe, clean, and well-organized restaurant to create a pleasant environment for guests and teammates.
· Clean and operate all equipment in a safe and proper manner.
· Adhere to safe work practices.
· Follow and comply with all applicable health department regulations as well as company policies and procedures.
· Keep accurate cash, sales, and inventory control records.
Additional responsibilities of a Shift Manager include:
· Production management
· Completion of temperature logs
· Waste tracking and management
· Key inventory item counts
· Sales and cash reconciliation
· Station training of new team members
· Addresses escalated guest concerns
· Driving responsibilities including banking, product transfers, and other related duties
· Any other duties assigned by their Assistant Manager, General Manager, or senior leadership team
SHIFT MANAGER CORE COMPETENCIES:
· Friendly, smiling, cheerful with a positive attitude
· Loves serving and helping others
· Passionate about guest service
· Team player
· Acts with integrity
· Works efficiently and with a sense of urgency
· Excellent listening and communication skills
· Ability to give direction and yield the respect of teammates
· Desires to learn and take on additional responsibilities
SHIFT MANAGER BENEFITS:
Career Development Opportunities
Competitive Pay
Health, Dental, and Vision Insurance
Life Insurance
Short/Long Term Disability
Critical Illness Insurance
Accident Insurance
Hospital Indemnity Insurance
Matching 401k Plan
Discount Meal Benefit
Wait periods may apply
SHIFT MANAGER JOB REQUIREMENTS:
· At least 18 years of age
· Availability to manage one or more opening and/or closing shift(s) on a weekly basis
· Dependable
· Coachable
Physical/Mental ability to:
· Tolerate exposure to noise, extreme hot and cold temperatures, and other elements.
· Frequently bend, kneel, squat, stand, walk, and twist at waist.
· Push, pull, lift, and carry up to 10 lbs.
frequently and up to 50+ lb.
occasionally, including lifting from ground to overhead.
· Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead.
· Occasionally climb and descend ladders.
· Remain active, standing for long periods without a break.
· Work under pressure, such as high-volume peak periods, and remain calm with teammates and guests.
Cedartown will make reasonable accommodations to known physical/mental limitations of an employee with a disability unless the accommodation is unreasonable or would pose an undue hardship.
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