Non-Resident Registrar Clerk at the Center for Domestic Preparedness

SUMMARY: The Non-Resident/Indirect Training Registrar Clerk provides administrative and clerical support for the Non-Resident/External Agency/Indirect Training Programs.
ESSENTIAL DUTIES/RESPONSIBILITIES:  Create courses in calendar database/update internal spreadsheet  Prepare/send weekly instructor course e-mails with appropriate electronic documents  Provide assistance with on-line student registration  Perform data entry from student registration forms in database  Perform Quality Assurance on student registrations in database  Verify required course documents are received  Scan/upload class documents in Curriculum database  Assist with Quality Assurance process and graduate courses in database if applicable  Assist/communicate routinely by telephone and/or email with Instructors/Trainers  Research course information upon request  Collaborate with and assist various government staff and contractors regarding Non- Resident/Indirect training questions or issues  Provide excellent customer service through written and oral communication  Participate on Student Services Customer Service Team  Works effectively with a team and is respectful of colleagues  Adheres to company policies and procedures; meets established deadlines  Demonstrates a commitment to continued professional growth and development  Accepts constructive criticism and is receptive to changes in the work environment  Other duties as assigned REQUIRED EXPERIENCE/SKILLS:  High school graduate or GED equivalent required  Must possess excellent customer service skills  Working knowledge and experience in computer software applications to include word processing, database, and spreadsheets  Must possess and exhibit excellent written and verbal communication skills  Must work occasional weekends and flexible hours Job Type: Full-time Pay: $16.
20 per hour